FAQ

Is OmniBox free?

OmniBox is currently in public beta and trial operation. Features like collection, parsing, sharing, team management, AI chat/writing, and WeChat Assistant are all free.

For resource-intensive capabilities like storage space, PDF parsing, and audio/video parsing, we provide monthly free quotas that automatically refresh to meet most users' daily needs.

When free quotas are exhausted, we offer Pro plans and pay-as-you-go options. See Pricing for details.

The purpose of charging is to ensure OmniBox's healthy growth. We hope to find a comfortable balance between user experience and commercial operation. We will continue to update and release more powerful features. You can join our User Community or Contact Us to get the latest product updates!

What types of information can OmniBox collect?

• Web Content: Through OmniBox's browser extension, you can easily capture entire web pages or select specific portions to collect.
• Local Files: Convert local files into editable document content with one click.

What platforms does OmniBox support?

Currently, OmniBox is mainly optimized for web on both desktop and mobile devices. We are working hard to develop standalone desktop and mobile apps, as well as a WeChat mini-program. Stay tuned.

How do I create an API Key?

1. Click on the namespace name in the top left corner
2. Click Settings
3. Select API Keys
4. Click Create
5. Enter a Remark. The remark is optional and is useful for recording which assistant, script, or integration the API key is for
6. Select the Permission Scope. The API key can only access this file or folder and its child content. Resources created with the API key are saved within this scope by default
7. Select what the API key can do, including Resource Permissions, Chat Permissions, Tag Permissions, and Search Permissions
8. Click Create

For existing API keys, use the buttons marked 9 and 10 in the images to copy them to the clipboard, or edit their remarks, permission scope, and permissions.

Why can't I edit my document?

Documents are in reading mode by default. To modify, click the Edit button in the top right corner of the document. After completing modifications, be sure to click Save. Learn more about how to edit and save documents

What should I do if there's a sudden error when chatting with LLM?

Please disable browser translation.

Sign Up & Login Related

• What email domains does OmniBox support?

Browser Extension Related

• Why doesn't clicking the OmniBox extension do anything?

App Management Related

WeChat Assistant

• Why did the binding fail after entering verification code?
• Can WeChat Assistant be bound to two WeChat accounts?
• Which video platforms are not supported for parsing?

QQ Assistant

• Why did the binding fail after entering verification code?
• Can QQ Assistant be added to group chats?
• How to ask QQ Assistant questions?
• How to make QQ Assistant save text?
• Can QQ Assistant be bound to two QQ accounts?
• What is the [URL] in the reply content?

WeChat ClawBot

• How to ask WeChat ClawBot questions?
• How to make WeChat ClawBot save text?
• Can WeChat ClawBot bind to two WeChat accounts?

Knowledge Base Related

Image Parsing

• Why wasn't my uploaded image parsed as a document?

Collect Web Content

• Why wasn't the entire web page content saved?
• Which video platforms are not supported for parsing?

Local Deployment Related

• What is local deployment?
• What are the differences between local deployment and cloud service?
• What should I do if file upload fails after local deployment?
• Can OmniBox be used offline?

Pricing Related

• Why charge?
• When do free quotas reset?
• Do add-ons expire?
• What happens to previously purchased add-ons after upgrading?
• Can I get a refund?
• Can Team version share quotas?
• Is there a limit on purchasing add-ons or new namespaces?
• How do I check current quota usage?

What should I do if I encounter other issues?

If you encounter any problems during use, please feel free to contact us. Every feedback will help make OmniBox better!