Skip to content

FAQ

Is OmniBox free?

OmniBox is currently in public beta. We are considering charging for cloud resource-intensive features related to storage, PDF parsing, and audio/video parsing. We haven't decided yet whether it will be pay-as-you-go or a monthly subscription.

We hope to find a comfortable balance between user experience and commercial operation. Once we have a detailed pricing plan, we will collect feedback from our user community first.

We will continue to update and release more powerful features. You can join our user group in Contact Us to get the latest product updates!

What email domains does OmniBox support?

Currently supported email domains: gmail.com, outlook.com, hotmail.com, 163.com, qq.com, 126.com, foxmail.com, yeah.net, sina.com, yahoo.com, sohu.com

What types of information can OmniBox collect?

  • Web Content: Through OmniBox's browser extension, you can easily capture entire web pages or select specific portions to collect.
  • Local Files: Convert local files into editable document content with one click.

What platforms does OmniBox support?

Currently, OmniBox is mainly optimized for web on both desktop and mobile devices. We are working hard to develop standalone desktop and mobile apps, as well as a WeChat mini-program. Stay tuned.

What features does WeChat Bot have?

See: WeChat Bot

What message types does WeChat Bot support?

  • Text (save text or ask questions)
  • Voice
  • Files (see supported file types: File Upload)
  • Merged forwarded messages
  • Web pages / Links / Cards (only supports domestic websites)
  • Images

How do I specify the space for WeChat Bot to save to?

WeChat Bot is currently bound to a space. To save WeChat Bot information to a specific space, you need to unbind from the original space and rebind in the new space.

How do I save to a specific folder with WeChat Bot?

  1. Open Preferences
  2. Select API Keys
  3. Find the API key associated with WeChat Bot
  4. Click Edit
  5. Select save location
  6. Click Update

wechat-assistant-api-pathwechat-assistant-api-update

How do I ask WeChat Bot a question?

By default, we automatically trigger Q&A or Save based on the content you send.

You can add a ? (English or Chinese) at the beginning to force trigger Q&A (e.g., "?Who are you")

How do I make WeChat Bot save text?

By default, we automatically trigger Q&A or Save based on the content you send.

You can add a ! (English or Chinese) at the beginning to force trigger Save (e.g., "!Who are you")

Which video platforms are not supported for parsing?

  • Douyin (TikTok China) videos
  • RedNote (Xiaohongshu) videos
  • WeChat Video Account

Why wasn't my uploaded image parsed as a document? It's just showing one image?

For uploaded images, OmniBox first determines "whether this image is a document":

  • If it is a document: It will go through the document parsing process and be saved as a parsed document
  • If it is not: The image will be summarized and saved as a "document containing only one image"

Can WeChat Bot be bound to two WeChat accounts?

  • Not supported at the moment
  • A workaround is to register two accounts, join the same space, and have WeChat Bot save to the team space

Can I modify the shortcuts?

In the extension's Settings page, click on the shortcut you want to modify, then press the new shortcut key you want to set.

change-extension-shortcuts

Why doesn't clicking the OmniBox extension do anything?

Currently, the extension is set to not open on the omnibox.pro website and browser built-in pages.

Which browsers does the extension support?

  • Chrome
  • Edge
  • Firefox
  • Quark
  • 360 Browser
    • Mac only supports 360 Speed Browser Pro
  • QQ Browser
    • Mac does not support QQ Browser Lite version

What is local deployment?

Local deployment refers to "deploying OmniBox cloud service on your local server or private cloud," which is completely different from a client application. It is only suitable for professional users with computer knowledge.

What are the differences between local deployment and cloud service?

  • Local deployment currently does not support PDF, audio/video, and image parsing
    • These features involve 30+ models, require significant VRAM, and have complex business logic, making them very difficult to run locally
    • We plan to provide a simplified version suitable for local deployment in the future
  • Local deployment does not support the WeChat Bot "XiaoHei", which can only connect to cloud service
    • WeChat Bot is essentially a plugin based on Open API. See the API documentation: Open API Documentation
    • There are currently no plans to open source the WeChat Bot code

What should I do if file upload fails after local deployment?

Please ensure that the browser you're using can directly access OBB_S3_PUBLIC_ENDPOINT. When uploading files, the system bypasses the backend and uploads directly to S3 storage.

Can I use it offline?

In the case of local deployment, it can be used completely offline when combined with ollama.

How do I create an API Key?

  1. Click on the space name in the top left corner
  2. Click Settings
  3. Select API Keys
  4. Click Create
  5. Files created with the API key will be saved to the selected folder
  6. Select permissions for files (resource permissions) and conversations (conversation permissions) for the API key
  7. Click Create

create-api-key

For existing API keys, you can use the buttons marked 8 and 9 in the image to copy to clipboard and edit permission scope.

Why can't I edit my document?

Documents are in reading mode by default. To modify, click the Edit button in the top right corner of the document. After completing modifications, be sure to click Save. Learn more about how to edit and save documents

Why wasn't the entire web page content saved?

During the process of parsing web pages into documents, we first identify the main content of the page. However, with the vast variety of web pages, errors can occasionally occur.

What should I do if there's a sudden error when chatting with LLM?

Please disable browser translation.

unexpected-chat-error-1unexpected-chat-error-2

What should I do if I encounter other issues?

If you encounter any problems during use, please feel free to contact us. Every feedback will help make OmniBox better!