Knowledge Base Management

The knowledge base supports uploading local files or creating and editing online.

Create Files/Folders

Create Folder

After clicking the Create Folder button in the menu, a popup will appear where you can name the folder.

Create File

After clicking the Create File button in the menu, the system will open an edit page where you can edit content. This page requires manual saving.

Rename Files/Folders

Click Rename in the menu or double-click the file name/folder name to modify the name.

Edit Files/Folders

• After clicking Edit in the menu, you'll enter edit mode. Click Save to see the modified content
• To continue editing, click the Edit button in the top right corner

Move Files/Folders

Click Move to in the menu, select the destination in the popup, and you can move the selected file/folder (including all files within the folder) to the specified location.

Copy Files

Copy Content

Open a file, click the menu in the top right corner, click Copy Content to copy the content to the clipboard.

Create a Copy

Open a file, click the menu in the top right corner, click Create a Copy to create a new file identical to the original in the knowledge base, named original filename(1).

Delete Files/Folders

Move to Trash

• Click Move to Trash in the menu to move the selected file/folder (including all files within the folder) to the trash.

• If you accidentally triggered this, click Undo in the bottom right corner to restore the file/folder (including all files within the folder) to its original location.

View Trash Contents

• Click Trash to view all files/folders (including all files within the folders) that have been moved to the trash
• Resources in the trash for more than 7 days will be automatically deleted

Search in Trash

Click the search box and enter content to search for files/folders (including all files within the folders) that have been moved to the trash.

Manage Trash Items

1. Click Restore on the right side of a file/folder to restore the file/folder (including all files within the folder) to its original location.

2. Click Delete Now on the right side of a file/folder, and after confirmation, the file/folder (including all files within the folder) will be permanently deleted.

Note: This cannot be undone!

Empty Trash

Click Empty in the bottom right corner, and after confirmation, all resources in the trash will be permanently deleted.

Note: This action cannot be undone!